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Simple post-purchase step

Activate as usual. Confirm your device when you're ready.

After payment, your key is delivered digitally. Activate ESET as normal, then send your device name through the form below—before or after activation. If your device is connected to your own ESET HOME account, you can use that account's email instead. No device details are needed at checkout.

✓ Activate before sending details✓ Send your identifier once until the license expires✓ No passwords or authentication codes
Start here

Three simple steps

That's all most customers need to know.

1

Buy and receive your key

Complete checkout. Your key is delivered digitally after successful payment.

2

Activate ESET normally

Install a compatible ESET app and enter the key as provided. You can activate before sending your device details.

3

Confirm your device

Send your device name through the form below, whenever convenient—before or after activation. If your device is connected to your own ESET HOME account, that account's email is an alternative.

Why is this needed?

ESET provides device and subscription management tools. For this pre-activated offer, License.Shopping uses a device name—or the connected ESET HOME email—to match the activation to your purchase and reduce misuse. This simple authorization step helps us keep prices competitive and support reliable.

Privacy reminder: We never need your ESET HOME password or authentication codes—only the device name, or the email for your connected ESET HOME account if you choose that option.

Quick form

Send your device details

Use this after purchase. You can send the details before or after activating ESET. The device name is the simplest option and is selected by default.

  • Needed once until the license expires
  • Update it only if you rename the device yourself or its name changes after an operating-system reinstall; this is uncommon
  • Use your own connected ESET HOME email if you prefer to manage the device there

This is not required to complete checkout or start activation.

Choose one identifier

We’ll use these details to respond to your activation request. See our Privacy Policy.

Never include your ESET HOME password or authentication codes.

Need a hand?

Find your device name

Use the name shown in your device settings. Menu names can vary slightly by operating-system version.

Windows 10 / 11

  1. Open Settings.
  2. Choose System, then About.
  3. Copy the value next to Device name.

Send the current name if you renamed your PC.

Mac (macOS)

  1. Open the Apple menu .
  2. Choose System Settings, then General → About.
  3. Find your Mac's Name and provide it.

The exact labels may vary by macOS version.

Android phone / tablet

  1. Open Settings.
  2. Choose About phone or About tablet.
  3. Look for Device name or Phone name.

Some manufacturers use slightly different labels.

Prefer to use your own ESET HOME account?

If your activated device is connected to an ESET HOME account you control, choose the email associated with that account in the form. That email becomes the identifier for our authorization record. Never share the account password or authentication codes.

ESET's guide to managing devices in ESET HOME →

Only if something changes

Useful reminders for later

You don't need to read these before buying. Come back if you rename, reinstall or move your device.

If your device name changes

Send the new name using the form above. We can update the authorization record. Your device name should stay the same. If you rename it yourself or reinstall your operating system and its name changes, send the updated name using the form above. This is uncommon.

Update your device details ↑

If you're reinstalling Windows

Where possible, uninstall ESET while connected to the internet before reinstalling Windows. After reinstalling, install ESET again and activate with your key.

If you couldn't uninstall ESET or get online first, you can still reinstall Windows—but use our Contact page before activating ESET again. Include your purchase email, previous device name if known, and license key so we can check the earlier authorization.

Get reinstall help →

If you're moving to another device

Where possible, uninstall ESET from the old device while connected to the internet. Then install and activate on the new device and send us the new device name.

If you couldn't remove the old activation, use our Contact page before activating on the new device. Include your purchase email, previous device name if known, and license key. If you use your own ESET HOME account, check the device-management options available there first.

Ask about a transfer →
Simple reminderYour key can activate normally before you send the identifier. Send your device name or connected ESET HOME email to keep the authorization record matched to your purchase. If you don't provide an identifier, the activation may lose authorization at any time.
More detail, only if you need it

Activation FAQs

Short answers for common questions. Open any item for more information.

Do I need to send my device name before activating?

No. Your key is delivered after successful payment and you can activate ESET normally. If an optional device-name field is shown at checkout, you can use it; otherwise, use the form on this page after purchase, before or after activation.

Why is the device name needed?

This is the store's authorization step for this pre-activated offer. The device name—or email of your connected ESET HOME account if you select that option—helps us match the activation to your purchase and reduce misuse. You provide the identifier once until expiry. An updated device name is needed only if you rename the device yourself or its name changes after an operating-system reinstall; both are uncommon.

What happens if I don't provide an identifier?

Your key may still activate, but without a device name or connected ESET HOME email, the activation may lose authorization at any time. Sending the identifier keeps our authorization record matched to your purchase.

Can I use my ESET HOME email instead?

Yes—only if the device is connected to your own ESET HOME account. Provide the email associated with that account; it becomes the identifier for our authorization workflow. In ESET HOME, you may be able to manage or remove supported devices yourself. The available options depend on your account and subscription. If you're unsure, use our Contact page. Never send your ESET HOME password or authentication codes.

If I use ESET HOME, do I need to contact you when I move or rename a device?

If the device is connected to an ESET HOME account you control and you submit that account email as your identifier, check the device-management options in your own ESET HOME account first. If those options let you manage the change, you can do so in ESET HOME. If the option isn't available or activation becomes unclear, use our Contact page.

What if I change the device name?

If you use the device-name method, submit your current/new name with the email used for purchase. Update the name only if you rename the device yourself or its name changes after reinstalling the operating system. These situations are uncommon. If you use the ESET HOME email method, check your ESET HOME device-management options first.

I reinstalled Windows before uninstalling ESET. What now?

Use our Contact page before activating the key again. Include the email used for your purchase, previous device name if known, and license key. We'll check the previous authorization and help with the next step.

Can I move the license to another device?

Where possible, uninstall ESET from the old device while connected to the internet. Then install and activate on the new device and send us its new device name. If you couldn't remove the old activation, use our Contact page before activating on the new device. If you use ESET HOME, check whether you can manage the device change there.

What if ESET shows an activation error?

Use our Contact page with your purchase email or order reference, the exact error and a screenshot if possible. Never include passwords or authentication codes.

Is this a separate activation method or password check?

No. Activate your key through ESET as normal. The identifier is a separate License.Shopping authorization step for this pre-activated offer, using device/account details rather than account access. ESET provides its own device and subscription-management tools. We never ask for your ESET HOME password or authentication codes.

Where can I read ESET's own installation and activation instructions?

Use ESET's download page and its activation-key guide. This page separately explains License.Shopping's authorization step for this offer.

Need help?

For delivery, activation or authorization questions, use our Contact page.

Contact page →